Investigation of Effects of Accreditation, Institutionalization and Data Communication on Quality Improvement and Employee Performance

Authors

  • Didem Rodoplu Şahin Kocaeli University Faculty of civil aviation Department of business and administration of civil aviation Kocaeli/Turkey
  • Tuna Uslu Gedik University

DOI:

https://doi.org/10.5195/emaj.2014.50

Abstract

This paper develops a framework for the investigation of individual employee performance, in the light of recent developments in structural empowerment. The authors of this article propose corporate governance, knowledge management, organizational upward and downward communication that may predict employee performance by the mediating effect of quality improvement. The results suggest that upward and downward communication positively influences quality improvement, and is in turn positively influenced by knowledge management and corporate governance. Perceived quality improvement is also found to be a key variable between structural empowerment and employee perceptions.

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Published

2014-03-05

Issue

Vol. 3 No. 3 (2014)

Section

Articles

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