, Debre Berhan University, Ethiopia
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EMAJ: Emerging Markets Journal Vol. 4 No. 1 (2014) - Articles
The effects of Justice Oriented Service Recovery on Customer Satisfaction and Loyalty in Retail Banks in Ethiopia
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EMAJ: Emerging Markets Journal Vol. 5 No. 1 (2015) - Articles
The Effect of Selected Human Resource Management Practices on Employees' Job Satisfaction in Ethiopian Public Banks
Abstract PDF